Last updated 19 October 2026
Who we are
THOL Growth Partner ("THOL", "we", "us") is a growth consultancy based in the United Kingdom. We are the controller of the personal data described in this notice. You can contact us about anything in it at growthpartner@thol.org.uk or on (+44) 7300 057514.
What we collect and why
| When | What we collect | Why, and our lawful basis |
|---|---|---|
| You book a call | Name, email, business name, and optionally phone, yearly revenue range and what's holding growth back | To arrange and prepare for the call, send the calendar invite, reminders and a follow-up (steps you ask us to take before any agreement) |
| You subscribe to our newsletter | Email address | To send our articles, resources and event invitations (your consent, which you can withdraw at any time) |
| You download a free report | First name and email address, and whether you ticked the box to get our articles | To send you the report and the link to it (the step you asked for). We only add you to our newsletter if you tick that box (your consent, which you can withdraw at any time) |
| You join a programme waitlist | Email address and the programme | To tell you when the programme opens (your consent) |
| You apply for the Predictable Demand Masterclass | The details in the application form | Covered by the masterclass privacy notice |
| You accept cookies | How you use the site (pages viewed, buttons clicked, device and browser type, approximate location) through the tools listed below | To understand what's useful and to show our adverts to relevant business owners (your consent) |
Cookies and similar technologies
We only use analytics and advertising cookies if you press Accept on our cookie banner. If you decline, none of these load. You can change your mind at any time with the Cookie settings link at the bottom of every page.
| Tool | Provider | What it does |
|---|---|---|
| Meta Pixel and Conversions API | Meta Platforms Ireland Ltd | Measures visits, bookings and sign-ups from our Facebook and Instagram adverts and lets us show adverts to people who have visited. When you book or sign up after accepting cookies, we also send Meta a scrambled (hashed) copy of your email address to match the conversion. |
| Google Analytics | Google Ireland Ltd | Counts visits and shows which pages and sources lead to bookings. |
| Microsoft Clarity | Microsoft Ireland Operations Ltd | Heatmaps and anonymised session recordings so we can see where the site is confusing. |
| LinkedIn Insight Tag | LinkedIn Ireland Unlimited Company | Measures visits from LinkedIn and lets us show adverts on LinkedIn to people who have visited. |
We also store a small item in your browser to remember your cookie choice, and use your browser's session storage to keep the site working smoothly (for example, returning you to the same place when you reload). These are strictly necessary and don't track you.
Who we share data with
We don't sell your data. We use trusted providers to run the site and our services: Google (calendar, email and spreadsheets), n8n (the automation that handles bookings and sign-ups), our website host, and the analytics and advertising providers above if you accept cookies. Some of these providers process data outside the UK; where they do, they use safeguards recognised under UK data protection law, such as the UK International Data Transfer Addendum.
How long we keep it
- Call bookings: up to 24 months after the call, unless we go on to work together.
- Newsletter and waitlists: until you unsubscribe or ask to be removed.
- Analytics data: according to each provider's retention settings, a maximum of 14 months for Google Analytics.
Your rights
Under UK data protection law you can ask to access, correct or delete your personal data, object to or restrict how we use it, ask for a copy in a portable format, and withdraw consent at any time. Just email growthpartner@thol.org.uk. Every newsletter and waitlist email also lets you opt out by replying.
If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk. We'd appreciate the chance to put things right first.
Changes to this notice
We'll update this page if how we use personal data changes, and change the date at the top.